Health Talk Today

Do Not Call Registry

I Won $1,500,000

Man on Phone

I got a call this morning from 876 area code.
The call was just a little garbled.
The caller spoke with an accent.
There was music playing in the background.
It was hard to understand what he was saying.
He kept saying “Do you understand?”

Here’s what I could understand …
His name is Mr E X (something).
MegaMillions in Colorado.
I won $1.5 million because I pay my utility bills on time.
I just need to pay $180 processing fee.

As soon as I could understand that he was not calling my business, I was laughing and telling him I don’t believe him. I hung up. Then, I did a little research.

876 Area code is in Kingston, Jamaica.
It’s well known for phone scams.
876 Area code is often mistaken as a toll free number on caller ID.

How can you protect yourself?National Do Not Call Registry

  • If you have caller ID, don’t answer calls if you don’t recognize the number.
  • Never give any personal information to a caller, including name, address, social security number, bank or credit card numbers, passwords or pin numbers.
  • Don’t believe them, no matter what they say.
  • Hang up. Don’t give them a chance to convince you to do something.
  • Enter your phone number on the National Do Not Call Registry.
  • Report telephone scams to your local authorities.

More info from AARP

Leave a comment with your phone scam experience.

Marilyn Kvasnok


Phone Scam

Busy LadyYesterday was a busy day. I attended a morning conference call and logged into my weekly team meeting webinar in the evening. In between and long into the night, I worked on taxes, feeling pressured by the approaching deadline. There were also assorted calls and emails from family, friends, customers and distributors. I checked the links on my blog and realized one was broken. I’m still working with field support, hoping they can fix the problem.

Orlando, Florida mapIn the middle of all of this, the phone rang and I answered without looking at caller ID. A pleasant young lady told me she was with the largest travel agency in the country, Specialty Travel. They sold a $2,000 vacation package almost 2 years ago that was never used. It’s a one week trip to Orlando, Florida including the hotel, tickets to Disney World and other attractions, and discounts for food, shopping and entertainment.

It was the grand prize in some contest or drawing that I won. She said the notice was mailed and I probably threw it away, thinking it was junk mail. But, the vacation is real and she’s authorized to reactivate the vacation package. All I need to do is pay $149 for each person.

Now, I don’t believe this for a minute. So, when she asked me to hold on and she’ll verify the vacation package, I was ready to hang up. But, the next person on the phone was a man. He was pleasant, but I busted him. When he asked how I was doing, I told him, “Good enough to make it from the girl who finds leads to the closer.” He told me I was exactly right. I said, “Good bye” and hung up.

Here’s the scam …
I see a couple of possibilities. Maybe they would have awarded me the vacation package for $149 per person, but there would have been add ons that probably cost more than the trip is worth. And the accommodations would probably be inferior or maybe even non-existent.

Or maybe there’s no trip at all. Maybe they just want my credit card information. Then, they can charge the card to the limit and maybe beyond. Or they may sell my credit card info. Then, I’d be dealing with credit card fraud and identity theft.

When I got off the phone, I did a little research online.  The number on my caller ID was 903-122-9053.  A Google search found a number of websites where people have posted information about that number.   No one had anything good to say.  The number may not even be a legitimate number.  Some telemarketer scammers know how to make a fake number appear on your caller ID.

So, what can you do to protect yourself?

• Register your phone numbers with the Federal Trade Commission’s Do Not Call Registry.
This makes it illegal for most telemarketers to call you.  Not all telemarketers run their phone lists thru the FTC’s database, but the legitimate ones do.  It will cut down considerably on the number of calls you get.  And if a telemarketer calls, it’s more likely that it’s a phone scam.

• Never give personal information.
That includes name, address, social security number, bank and credit card information. And don’t tell anyone if you’re home alone.

• Listen to that little voice inside you. Don’t believe the pitch even if you think it’s legitimate. And don’t be fooled with an emotional story about a charity. If it sounds too good to be true, it probably is.

• Look at caller ID before answering the phone.
Don’t answer if you don’t recognize the name and number. I’ve noticed that many telemarketing calls I get don’t identify a person or company.  The caller ID shows a location, very often a city and state. Today’s call was from “Texas Call.”

Resources:

Federal Bureau of Investigation (FBI): Common Fraud Schemes

Do telemarketers call you?  Have you ever been scammed?
Leave a comment and tell your story.

Marilyn Kvasnok

Telemarketing Robocalls

The other day, I got 11 telemarketing calls.  I’m on the Do Not Call list, but that doesn’t seem to matter.  They call my home phone, then my 800 number.  The calls are recordings, urging me to join their program to make “legitimate” & “automated” calls with the promise of earning thousands of dollars a week.  What makes them think I would buy their system when they make me pay for their commercial?   Because I have an 800 number, it’s free for others to call me, but I pay for every minute.

So, what are they selling?  I think most of them are selling the program that makes these robocalls.  They’re more than annoying.  They’re frustrating!  There’s no way to avoid them.  And there’s no way to stop them.  I’ve checked with Vonage, my land line phone company and my toll free company.

When I posted this on my Facebook wall, it started a discussion of what these calls really are and what we can do about them.  I learned about LeadNetPro, an online program that you can buy for $397, plus a monthly charge.  I watched a LeadNetPro video.  With a few mouse clicks, they can choose a company and narrow it by country, state or city.  The program scrapes the Internet and extracts phone numbers, addresses and email addresses.  Then, the program robocalls each number and plays a prerecorded message.  Now that I know how they’re compiling their lists, I don’t think pressing 9 will help.  It’s too easy to just generate another list.

National Do Not Call RegistryI shouldn’t be getting these calls.  I’m on the Federal Trade Commission‘s (FTC) Do Not Call list.  According to their site:  “The Federal Trade Commission (FTC) amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. As of October 1, 2003, it is illegal for most telemarketers or sellers to call a number listed on the National Do Not Call Registry.”  Telemarketers and sellers are required to register with the FTC and search the Do Not Call Registry every 31 days.  They must “drop from their call lists the phone numbers of consumers who have registered.”  “Violators could be fined up to $16,000 per incident.”

My Facebook friend, Jennifer Fisher, has taken a proactive approach and shared her system with me.  According to Jennifer . . .

I actually listen to the message now, where as I used to just press 9 and hang up.  Every second that recorded message plays, they are paying an additional charge.   If you’re going to use the system then pay for the privilege of annoying me.

Some of them give a website so I go to that website.

If there is a contact email address down at the bottom, it is usually going to be directed to the owners of the program, not the voice spammer.  Sometimes I have to dig through the Terms of Service to find it, but if I do, I send the owners an email suggesting they stop their voice spammer from calling me… give the name of the person, their phone number, time they called, etc…

And I also let them know if they do not STOP the person from abusing our phone numbers, I will report them to the FTC and their Attorney General’s office.

In most cases, what these people are doing is in violation of their contract, they just don’t take the time to read it.  And because we don’t take a stand, they just keep doing it and doing it.

If it’s an email spammer, and they’re hocking a Network Marketing Company, I’m forwarding the email to that company with the same message.   I don’t know this person, didn’t ask for information… They’re scraping email addresses and phone numbers off the internet. Stop them NOW !

I agree with Jennifer and I’m going to follow her advice.  I’ll explain what I’m doing in the next post.

Related posts:
Do Not Call Registry
Phishing Scam

 

Do Not Call Registry

STOP CALLING ME!  I want to scream!  I’m interrupted several times a day by telemarketers.  Even if I don’t answer the phone, thanks to caller ID, I still have to take the time to see who’s calling.  I’ve gotten 223 calls this year from 877-698-6905.  It’s AT&T calling to offer me their TV, Internet, VOIP phone and cell phone services.  And that’s just ONE of the telemarketers who call.

I also get lots of calls from Rachel at Cardmember Services.  It’s a recording offering to lower my credit card interest.  Today, I waited through the message for the first time.  I pressed 9 to talk with a real person.  After several minutes of music on hold, a woman went right into her pitch.  When she stopped talking, I said “I listened to the whole recording and waiting on hold to talk with you.  SHE HUNG UP!  Guess I’m not the first one who wasn’t interested in their sales pitch.

So, that’s IT!  I’m taking action.  After all, my phone number is listed on the Do No Call Registry.  They can’t keep calling me.  I decided that this week I’ll answer every telemarketing and unsolicited call and ask to be taken off their list.  And starting next week, I’m reporting every new call on the Do Not Call Registry website.

On the Do Not Call Registry‘s website, I noticed a Verify a Registration button.  To my surprise, my home phone number was NOT registered – Even though I KNOW I registered AND verified my number in the past.  So, I checked all the numbers that I’ve registered – home phone, virtual line, cell phone and toll free – and verified each number again.  Telemarketers have 31 days to stop calling me.

Have you registered your numbers with the Do Not Call Registry?  Have you verified lately?

Related posts:
Telemarketing Robocalls
Phishing Scam

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