Health Talk Today

Telemarketer

I Won $1,500,000

Man on Phone

I got a call this morning from 876 area code.
The call was just a little garbled.
The caller spoke with an accent.
There was music playing in the background.
It was hard to understand what he was saying.
He kept saying “Do you understand?”

Here’s what I could understand …
His name is Mr E X (something).
MegaMillions in Colorado.
I won $1.5 million because I pay my utility bills on time.
I just need to pay $180 processing fee.

As soon as I could understand that he was not calling my business, I was laughing and telling him I don’t believe him. I hung up. Then, I did a little research.

876 Area code is in Kingston, Jamaica.
It’s well known for phone scams.
876 Area code is often mistaken as a toll free number on caller ID.

How can you protect yourself?National Do Not Call Registry

  • If you have caller ID, don’t answer calls if you don’t recognize the number.
  • Never give any personal information to a caller, including name, address, social security number, bank or credit card numbers, passwords or pin numbers.
  • Don’t believe them, no matter what they say.
  • Hang up. Don’t give them a chance to convince you to do something.
  • Enter your phone number on the National Do Not Call Registry.
  • Report telephone scams to your local authorities.

More info from AARP

Leave a comment with your phone scam experience.

Marilyn Kvasnok


Phone Scam

Busy LadyYesterday was a busy day. I attended a morning conference call and logged into my weekly team meeting webinar in the evening. In between and long into the night, I worked on taxes, feeling pressured by the approaching deadline. There were also assorted calls and emails from family, friends, customers and distributors. I checked the links on my blog and realized one was broken. I’m still working with field support, hoping they can fix the problem.

Orlando, Florida mapIn the middle of all of this, the phone rang and I answered without looking at caller ID. A pleasant young lady told me she was with the largest travel agency in the country, Specialty Travel. They sold a $2,000 vacation package almost 2 years ago that was never used. It’s a one week trip to Orlando, Florida including the hotel, tickets to Disney World and other attractions, and discounts for food, shopping and entertainment.

It was the grand prize in some contest or drawing that I won. She said the notice was mailed and I probably threw it away, thinking it was junk mail. But, the vacation is real and she’s authorized to reactivate the vacation package. All I need to do is pay $149 for each person.

Now, I don’t believe this for a minute. So, when she asked me to hold on and she’ll verify the vacation package, I was ready to hang up. But, the next person on the phone was a man. He was pleasant, but I busted him. When he asked how I was doing, I told him, “Good enough to make it from the girl who finds leads to the closer.” He told me I was exactly right. I said, “Good bye” and hung up.

Here’s the scam …
I see a couple of possibilities. Maybe they would have awarded me the vacation package for $149 per person, but there would have been add ons that probably cost more than the trip is worth. And the accommodations would probably be inferior or maybe even non-existent.

Or maybe there’s no trip at all. Maybe they just want my credit card information. Then, they can charge the card to the limit and maybe beyond. Or they may sell my credit card info. Then, I’d be dealing with credit card fraud and identity theft.

When I got off the phone, I did a little research online.  The number on my caller ID was 903-122-9053.  A Google search found a number of websites where people have posted information about that number.   No one had anything good to say.  The number may not even be a legitimate number.  Some telemarketer scammers know how to make a fake number appear on your caller ID.

So, what can you do to protect yourself?

• Register your phone numbers with the Federal Trade Commission’s Do Not Call Registry.
This makes it illegal for most telemarketers to call you.  Not all telemarketers run their phone lists thru the FTC’s database, but the legitimate ones do.  It will cut down considerably on the number of calls you get.  And if a telemarketer calls, it’s more likely that it’s a phone scam.

• Never give personal information.
That includes name, address, social security number, bank and credit card information. And don’t tell anyone if you’re home alone.

• Listen to that little voice inside you. Don’t believe the pitch even if you think it’s legitimate. And don’t be fooled with an emotional story about a charity. If it sounds too good to be true, it probably is.

• Look at caller ID before answering the phone.
Don’t answer if you don’t recognize the name and number. I’ve noticed that many telemarketing calls I get don’t identify a person or company.  The caller ID shows a location, very often a city and state. Today’s call was from “Texas Call.”

Resources:

Federal Bureau of Investigation (FBI): Common Fraud Schemes

Do telemarketers call you?  Have you ever been scammed?
Leave a comment and tell your story.

Marilyn Kvasnok

Do Not Call Registry

STOP CALLING ME!  I want to scream!  I’m interrupted several times a day by telemarketers.  Even if I don’t answer the phone, thanks to caller ID, I still have to take the time to see who’s calling.  I’ve gotten 223 calls this year from 877-698-6905.  It’s AT&T calling to offer me their TV, Internet, VOIP phone and cell phone services.  And that’s just ONE of the telemarketers who call.

I also get lots of calls from Rachel at Cardmember Services.  It’s a recording offering to lower my credit card interest.  Today, I waited through the message for the first time.  I pressed 9 to talk with a real person.  After several minutes of music on hold, a woman went right into her pitch.  When she stopped talking, I said “I listened to the whole recording and waiting on hold to talk with you.  SHE HUNG UP!  Guess I’m not the first one who wasn’t interested in their sales pitch.

So, that’s IT!  I’m taking action.  After all, my phone number is listed on the Do No Call Registry.  They can’t keep calling me.  I decided that this week I’ll answer every telemarketing and unsolicited call and ask to be taken off their list.  And starting next week, I’m reporting every new call on the Do Not Call Registry website.

On the Do Not Call Registry‘s website, I noticed a Verify a Registration button.  To my surprise, my home phone number was NOT registered – Even though I KNOW I registered AND verified my number in the past.  So, I checked all the numbers that I’ve registered – home phone, virtual line, cell phone and toll free – and verified each number again.  Telemarketers have 31 days to stop calling me.

Have you registered your numbers with the Do Not Call Registry?  Have you verified lately?

Related posts:
Telemarketing Robocalls
Phishing Scam

Phishing Scam

old-desk-phoneI’m on the Do Not Call list and was hoping that would cut down on telemarketing calls.  I haven’t seen any difference, so I’m wondering how well that system works.  I’ve got nothing against telemarketers.  I used to be one.  It was legitimate and I wasn’t selling anything – Well, almost not selling anything.

I worked for a local telemarketing company.  I was able to work from home and be there for my kids – Something that most moms want.  I made courtesy calls for newspapers all across the country.  It was a very pleasant call to make.  I just needed to confirm that the problem they reported had been resolved.  Most everyone was polite and thanked me for following up on their complaint.  UNTIL I called someone with a chronic problem.  Then, I got an earful.  But, that was my job:  Identify the people who still need a solution to their newspaper delivery problem.  The “almost not selling anything” refers to the question that was asked on every call.  “Do you know anyone who would like to deliver the paper?”  That was a long time ago.  I burned out after 2 years of completing 1,000 calls a week.

For several months now, I’ve been getting telemarketing calls from 3 different numbers.  I haven’t answered any of them, thanks to Caller ID.  The voice is different every time, but the message is always the same.  They want a certain person, the same name every time, to return the call.  I googled the phone numbers and found I’m not the only one getting these calls.  It’s a collection agency, or so they say.  Everyone who reported the call was asked for a different person.  Those who returned the call to say it was a wrong number were interrogated.  They want all YOUR information and won’t tell you who they are or what they want.  They’re even rude enough to accuse you of hiding the person they say they are calling.

I want no part of this call.  I’m glad I researched it before I returned the call.  According to my credit card company’s security and fraud department, the call is a phishing scam.  They’re not calling the person they ask for.  They just want you to return the call.  They only want YOUR information.  They’re “phishing” for it.  Then, they can charge your credit card, steal your identity or whatever you give them access to.  Identity theft is big business today.  We all need to be careful not to fall for telemarketing scams.

I’ve written down those 3 phone numbers right next to the phone.  And there might be others.  I’m at a point where I don’t answer the phone if the caller isn’t identified.  Many of the telemarketers identify themselves on caller ID with a city and state.  I get a lot of calls from Denton TX.  Another call is from 800 Service.  Most don’t leave voicemail messages.  There’s plenty of time to return a call if it’s a customer for my business.

What kind of telemarketing calls do you get?

Related posts:
Do Not Call Registry
Telemarketing Robocalls

Marilyn Kvasnok

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